MyaGuideReception

About us

Clear information is part of good reception.

When people arrive somewhere unfamiliar, even simple questions matter. When are meals served? Where can I see a doctor? Who can help me?

MyaGuide Reception was created to make those answers easy to find, in a language each resident understands.

An employee helps a resident with MyaGuide at the reception desk of a reception location.

The same questions, every day.

Reception teams spend a lot of time answering practical questions about meals, appointments, house rules and services. At the same time, information changes and separate translations quickly become outdated.

MyaGuide keeps that information together in one place. The organisation maintains the source; residents find the current information in their own language.

Koert van Riemsdijk Karman

Built from experience in reception and emergency response

Koert van Riemsdijk Karman, founder of MyaGuide, worked for six years at national level in emergency response for the Netherlands Red Cross.

His operational experience includes large-scale reception and emergency operations, including the Limburg floods, the reception of evacuees from Kabul and the Dutch reception crisis around Ter Apel.

That experience showed how important clear, reliable information is when people arrive somewhere unfamiliar, often without speaking the local language. It helped shape MyaGuide Reception.

MyaGuide is independent of the Red Cross. No affiliation or endorsement is implied.

MyaGuide for Good ♡

Our social-impact programme for acute emergencies and disasters. Through MyaGuide for Good, we can make MyaGuide available free of charge for temporary emergency reception when it is needed most.

Discover MyaGuide for Good ♡

Ready to make information easier to find?

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